Bridging the gap between information and impact.

What collaborators say

Jayne turns ambiguity into structure, connects learning to business outcomes, and keeps iterating until real value ships.

She’s also a wonderful human and teammate: thoughtful, curious, collaborative, and genuinely easy to work with.

Chris Skees

Product Manager

What stood out most about Jayne was her ability to approach platform and UX work through the lens of trust.

Her recommendations were always grounded in user insight, and she had a remarkable ability to bring others along in her thinking by clearly connecting research findings to design decisions.

Amy Reyes

Community Manager

She doesn’t just build better content; she thinks about every touchpoint in the learning experience.

She was the sole designer behind a full redesign of our Learning Hub, reimagining how learners discover and navigate our offerings from the ground up.

Adam Bollinger

Content Engineer

Jayne is also an astute and enthusiastic storyteller — you can’t help but get pulled into her excitement as she works toward an optimal solution.

She’s articulate and clear, in writing and out loud, whether she’s laying out how she understands a problem or walking through an open, experimental approach to solving it.

Iain Lowe

Design Partner & Leader

Jayne pushed us to look at the bigger picture… She was a driving force in expanding that work into a full strategy research project, one that ended up overturning some assumptions about our users we’d been operating on for years.

Chris Andrews

Senior UX Researcher

She takes any project and elevates it—by asking questions at every stage to get the ideal final result, by prioritizing user needs that enhance the overall experience, and by intuitively designing our content and interface to draw users in and keep them engaged.

Courtney Bryant

Instructional Designer

Hi, I'm Jayne!

I design experiences that bridge the gap between information and impact, whether that's through interfaces, content, or a combo of both.

Over the last 10 years in UX design, instructional design, and education, I've found that designing for people to make sense of information is at my core. I'm adaptable, quick to leverage research and data in changing contexts, building solutions that align with business outcomes and actually resonate with end users.

Let’s build together.

Let’s build together.

Let’s build together.

Get in touch

Get in touch

© 2026 Jayne Y. Liu