Case studies

Case studies

Activating discovery for networking content

Reframed the problem from content volume to discoverability, cutting a 69% abandonment rate.

Increased monthly active users by 33%

Increased CSAT by 7%

Learning platform redesign

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Activating discovery for networking content

Reframed the problem from content volume to discoverability, cutting a 69% abandonment rate.

Increased monthly active users by 33%

Increased CSAT by 7%

Learning platform redesign

Read Case Study

Activating discovery for networking content

Reframed the problem from content volume to discoverability, cutting a 69% abandonment rate.

Increased monthly active users by 33%

Increased CSAT by 7%

Learning platform redesign

Read case study

Scaling design system for Meraki Community

Translated Cisco's design system to a platform it wasn't built for, component by component.

Increased CSAT by 10%

70% "Truly Satisfied" CSAT

Community platform redesign

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Scaling design system for Meraki Community

Translated Cisco's design system to a platform it wasn't built for, component by component.

Increased CSAT by 10%

70% "Truly Satisfied" CSAT

Community platform redesign

Read Case Study

Scaling design system for Meraki Community

Translated Cisco's design system to a platform it wasn't built for, component by component.

Increased CSAT by 10%

70% "Truly Satisfied" CSAT

Community platform redesign

Read case study

Increasing subscriptions with in-app learning

Pitched in-product learning as an adoption lever before anyone asked for it.

Increased conversions by 8%

71% completion rate

In-app learning experience

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Increasing subscriptions with in-app learning

Pitched in-product learning as an adoption lever before anyone asked for it.

Increased conversions by 8%

71% completion rate

In-app learning experience

Read Case Study

Increasing subscriptions with in-app learning

Pitched in-product learning as an adoption lever before anyone asked for it.

Increased conversions by 8%

71% completion rate

In-app learning experience

Read case study

What my team says about me

What my team says about me

Very thoughtful and intentional, especially in her approach to providing feedback, iterating on designs, or producing high quality output that meets the desired results/quality.

She communicates proactively and likes to validate her approach and understanding to ensure alignment.

Manager

Learner Experience Team

Her vision, persistence, learner focus, and ability to get it done are what great looks like.

Director

Product Enablement

She led with clarity, speed, and perfect execution.

Because of her design expertise, thousands of learners will have an improved experience and our team's content efforts will now be amplified to the maximum level.

Senior Product Manager

Content Team

As a designer, she took charge of becoming an expert in the design system, delivered fantastic prototypes, and led a successful design review.

She's also raised important strategic design questions, and keeps us strategically aligned to deliver.

Senior Strategy Manager

Product Enablement

Such a pioneer and so intentional in the way she approaches things—whether a design, or stakeholder meeting, or slide.

I appreciate the way she always centers the audience in all decisions, especially when we need to pivot and pivot again.

Project Manager

Content Team

The best brainstormer out there.

We could sit and run with ideas all day, and then she would be able to organize the thinking and get us organized to get a project up and running.  We all knew that if she gave an idea the OK, then it was good to go.

Team Lead

The Mount Vernon School